Refund policy

Mindwave Audio — Refund Policy

Last updated: October 31, 2026

This policy covers individual digital audio purchases and the Complete Library bundle. No physical products need to be returned.

Unused purchases

You may request cancellation and a refund within 7 days of receiving your digital product if you have not downloaded, streamed, used or otherwise benefited from the paid content. Accessing a free preview does not count as using the paid product.

After using the content

After paid content has been downloaded, streamed or used, change-of-mind refunds are generally unavailable, except where required by applicable law. This does not remove your rights if a product is defective, not delivered or materially different from its description.

Missing, incorrect or defective files

If your download link does not work, the audio file is corrupted, the wrong content is supplied or paid content is missing, contact us. We will investigate and provide the correct working files or a refund where the issue cannot be resolved. Duplicate charges for the same purchase are eligible for correction and refund after verification.

How to request help or a refund

Email abdulellah.yaser@gmail.com with your order number, purchase email, affected product and a description of the issue. Never send card details or passwords.

Refund processing

We will notify you of the outcome by email. Approved refunds are returned to the original payment method. The time for funds to appear depends on your bank or payment provider.

Your consumer rights

This policy does not limit mandatory rights under Saudi Arabian law or any other applicable consumer protection law. Where those rights provide greater protection, they take priority.